What Services Does Lianggong Formwork Provide?

I. Pre - sales Professional Consultation: Meeting Your Needs

1. 24 - hour Quick Response: Opening the Door to Cooperation

• Lianggong Formwork has a super - professional sales team. They are always on standby, like guards watching over a precious treasure. No matter when customers send inquiries, whether it's early in the morning or late at night, the team will respond within 24 hours. They communicate with customers actively and warmly, answering all questions about product prices, performance, etc. accurately and in detail. This is like opening a door to a world of high - quality formwork products for customers.

2. In - depth Project Research: Gathering Professional Knowledge

• The sales team knows that understanding project details is key. They talk to customers carefully, asking about project types (like residential buildings, shopping centers, or bridges), project sizes (including floor area, building area, and floor height), construction environments (such as terrain, weather, and nearby building layouts), and expected construction time. After getting all this information, they work closely with the in - house technical team. The technical team, with rich experience and deep knowledge, studies the information to suggest the best formwork products.

3. Custom - made Solutions: Fitting Your Unique Needs

• Based on a good understanding of the project, the technical team creates customized formwork plans. For projects with many complex and odd - shaped parts, they recommend flexible wooden formwork with custom - made molds, just like finding the perfect fit for each unique puzzle piece. For tall commercial buildings that require high - strength and durable formwork, they suggest high - quality steel formwork made with special techniques, which can bear a lot of pressure and be used multiple times.

4. Clear Explanation: Clearing Your Doubts

• To help customers understand different formwork products, the technical team draws detailed drawings and explains technical details in an easy - to - understand way. For example, when talking about load - bearing strength, they use examples like how much weight a table can hold. For waterproof levels, they give real - life waterproof test examples. When it comes to the ease of formwork removal, they may show actual operation videos. They also explain differences in construction time, labor, and equipment needs, so customers can clearly see how the products fit their projects and make the right decisions.

5. Precise Cost Analysis: Helping You Make Smart Choices

• Lianggong Formwork knows cost control is important. The cost estimate we provide includes not only the purchase cost but also usage and maintenance costs during construction. The technical team uses professional tools and industry data to compare the cost - effectiveness of different formwork plans. For instance, wooden formwork is cheap to buy at first but has higher maintenance costs and fewer usage times. Steel formwork, although more expensive to purchase, can save costs in the long run due to its durability. This clear comparison helps customers make smart economic decisions.

II. In - sales Efficient Collaboration: Ensuring Smooth Delivery

1. Quick Order Response: Accurate Information Transfer

• Once the customer decides to buy, Lianggong Formwork starts working efficiently. The company has a strict and efficient internal information transfer system. Order information is immediately sent to relevant departments like production and shipping. Each department starts preparing for the smooth production and delivery of formwork, just like well - coordinated gears in a machine.

2. Full - process Production Tracking: Transparent Progress

• To let customers know the production progress in real - time, Lianggong Formwork has a great tracking system. After the order is confirmed, a professional follow - up team takes charge. They check raw material quality and inventory first, then monitor each production step, record progress and quality, and cooperate with the quality inspection department. The follow - up team also keeps in touch with the salesperson, so customers can easily find out how their formwork is coming along. This transparent system gives customers confidence.

3. Optimized Logistics: Safe and Timely Delivery

• Lianggong Formwork has long - term partnerships with professional shipping companies. We use good logistics planning systems to choose the best delivery method according to the construction location and project schedule. Whether it's a remote mountain project or a city - center construction site, we ensure the formwork arrives on time and safely. We also buy sufficient insurance for each batch of goods and track the shipment in real - time to deal with any problems.

4. On - site Support: Making Delivery Hassle - free

• At the delivery site, if the customer requests, we send professional staff to help with inspection. They carefully check the quantity, size, and quality of the formwork and explain details and precautions. They also provide on - site guidance on storage and initial setup, like how to store the formwork to prevent moisture and deformation and how to install it correctly, which helps the customer's construction team start work smoothly.

III. After - sales Attentive Care: Solving Your Worries

1. Quality Promise: Showing Confidence in Quality

• Lianggong Formwork is confident in its product quality and offers a clear quality guarantee period. During this period, if there are quality - related problems like bending or breakage, the company will take responsibility and provide free repair or replacement, which not only protects customers' rights but also shows our commitment to quality.

2. Online Technical Support: Solving Problems Anytime

• To help customers solve technical problems during use, Lianggong Formwork has an excellent technical support system. The sales and technical teams work together. Whether it's about formwork assembly, joint strength, support system building, or formwork removal, customers can get professional help through phone calls, online videos, or remote assistance.

3. On - site Engineers: Professional Service at Your Side

• If customers have complex technical or after - sales problems, Lianggong Formwork will send professional after - sales engineers to the project site. These engineers, with solid knowledge and rich experience, can quickly identify problems and provide solutions. They also teach workers how to use and maintain the formwork correctly and check for potential problems.

4. Regular Follow - up: Improving Services Continuously

• The after - sales team knows the importance of customer feedback. We regularly follow up with customers through phone calls, emails, or surveys to understand product usage and satisfaction. We listen carefully to customers' opinions and suggestions, sort out problems and improvement ideas, and feed them back to relevant departments. This continuous follow - up helps us improve products and services, build long - term relationships with customers, and contribute to the development of the construction industry.

Ⅳ. In conclusion

• In summary, Lianggong Formwork's full - process service, from pre - sales to after - sales, shows our professionalism and dedication. We are committed to providing the best formwork products and services, helping construction projects achieve high - quality results, and becoming a trusted partner in the construction industry.